100% money-back guarantee

Introduction:
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At BOLMANN, we are dedicated to delivering high-quality logo designs that align perfectly with your brand's identity and goals. We understand the significance of your investment in your brand image, and we stand behind our ability to deliver designs that meet your expectations. Therefore, we offer a 100% Money-Back Guarantee to ensure your peace of mind.


Eligibility Criteria:
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1. Detailed Design Brief: Clients are required to provide a detailed brief, including their design preferences, brand objectives, and any specific requirements.
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2. Active Engagement: Clients must actively engage with our design process, providing timely and constructive feedback when necessary.


Guarantee Terms:
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1. Application of Guarantee: The 100% money-back guarantee is applicable until the client selects a logo design from the set of initial concepts provided. This ensures that clients have the flexibility to opt-out early in the design process if their expectations are not met.

2. Timeframe for Selection: Clients have 7 days from the delivery of the initial logo concepts to make their selection. If no selection is made within this period, the guarantee will no longer be applicable.
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3. Feedback Requirement: In the event of dissatisfaction, clients are required to provide specific feedback on why the initial concepts do not meet the requirements outlined in the brief. This feedback is crucial for the guarantee process.

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Claim Process:
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1. Notification: Clients wishing to invoke the money-back guarantee must notify Bolmann Support Team in writing, detailing their reasons for dissatisfaction with the initial concepts.

2. Review: Our team will review the provided feedback against the initial brief to assess the validity of the claim.

3. Refund Process: If the claim meets the guarantee terms, BOLMANN will issue a full refund within 30 business days. Upon processing the refund, all rights to the provided logo concepts will revert to BOLMANN.


Limitations:
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1. Final Selection: Once a logo design is selected from the initial concepts, the 100% money-back Guarantee is considered fulfilled, and the standard revision process will commence as per the selected package.
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2. Scope: This guarantee applies exclusively to the logo design service and does not extend to additional services such as branding materials, web design, or other collateral.


Conclusion:
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Our 100% Money-Back Guarantee underscores our commitment to delivering exceptional service and ensuring that your journey with us is completely risk-free. BOLMANN is dedicated to achieving your complete satisfaction with our logo design services.